ARROWHEADTRANSITDRIVER of the MONTHAt Arrowhead Transit we fel it' importantto honor our drivers who provide good serviceto our riders It's the norm among our driversto go above and beyond. Each are given dlearinstructions as to what is expected of them as abus driver, but nearly all of our drivers do more.Gaylen Yates of Rush City was chosen as ourDriver of the Month for November by TransitManager Julia Dupla. "I didn't choose Gaylenbecause he outshines all the other drivers inPine County,"said Julia. "I chose him because hehas such a good time with each of his riders. Heloves to joke; and he knows just where the line isbetween making someone laugh and feel goodabout themselves; and hurting their felings"Ihave a good time with them, said Gaylen. "Soldon't just like this job, I love it. I love the people.treat everybody like l'd like to be treated myselfGaylen has a grandson with autism. Gaylenbought his first new motorcydle in 1995 and hasold, Gaylen takes him everywhere with him. (Hisgrandson is now 19.) He tells me l'm not funny.Tm not trying to be funny,Itl him. Tm justtelling it like it is.Gaylen drives all the bus routes, including thecontract routes where he takes people to a worklearning facility.It's on the contract routes where"Tve been working here for four years and ninemonths. When I think it's time to quit, I can't doit. Because it's not just the riders. We have a goodcrew working here. We're like family. We giveeach other a lot of guf, but we look out for eachother. We talk a lot- about everything."I have three gals in their 90's who ride theDial-A-Ride. When l open the bus door andthey see me, one of them calls out, There's thetroublemaker "Shh,Isay, "You're going to giveme a bad name. They laugh, You already have athe riders say to him when he brings them backto their homes, "Gaylen, when are you going tobe our bus driver again?When asked why he thought he was chosen asDriver of the Month, Gaylen said, "It's probablybecause of the contract routes. Julia gets notesfrom the staff telling her how much their clientslike having me as a bus driver.-Itreat them likebad name.If you see Gaylen, please don't give him a hardtime about being named Driver of the Month. Asyou can guess, he's pretty sensitive to teasing.But do let him know, you appreciate him. It'sdrivers like Gaylen that make Arrowhead Transitsuch a good transportation system.my grandson.It's not like he needs the work. Gaylen turned70 in January. Before he started working forTransit he had both his knees replaced. He wasretired from working for the City of Minneapoliswhere he repaired water mains. "But I was goingcrazy at the house.ridden his motorcycles over three quarters of aGaylen Yatesmillion miles. Since his grandson turmed 6 yearsAowEAD133AEOAfacebook.com/arrowheadtransit800-862-0175 Option 6 www.ArrowheadTransit.comKeoheal Ecoec Oppotunicy Acy ARROWHEAD TRANSIT DRIVER of the MONTH At Arrowhead Transit we fel it' important to honor our drivers who provide good service to our riders It's the norm among our drivers to go above and beyond. Each are given dlear instructions as to what is expected of them as a bus driver, but nearly all of our drivers do more. Gaylen Yates of Rush City was chosen as our Driver of the Month for November by Transit Manager Julia Dupla. "I didn't choose Gaylen because he outshines all the other drivers in Pine County,"said Julia. "I chose him because he has such a good time with each of his riders. He loves to joke; and he knows just where the line is between making someone laugh and feel good about themselves; and hurting their felings "Ihave a good time with them, said Gaylen. "Sol don't just like this job, I love it. I love the people. treat everybody like l'd like to be treated myself Gaylen has a grandson with autism. Gaylen bought his first new motorcydle in 1995 and has old, Gaylen takes him everywhere with him. (His grandson is now 19.) He tells me l'm not funny. Tm not trying to be funny,Itl him. Tm just telling it like it is. Gaylen drives all the bus routes, including the contract routes where he takes people to a work learning facility.It's on the contract routes where "Tve been working here for four years and nine months. When I think it's time to quit, I can't do it. Because it's not just the riders. We have a good crew working here. We're like family. We give each other a lot of guf, but we look out for each other. We talk a lot- about everything. "I have three gals in their 90's who ride the Dial-A-Ride. When l open the bus door and they see me, one of them calls out, There's the troublemaker "Shh,Isay, "You're going to give me a bad name. They laugh, You already have a the riders say to him when he brings them back to their homes, "Gaylen, when are you going to be our bus driver again? When asked why he thought he was chosen as Driver of the Month, Gaylen said, "It's probably because of the contract routes. Julia gets notes from the staff telling her how much their clients like having me as a bus driver.-Itreat them like bad name. If you see Gaylen, please don't give him a hard time about being named Driver of the Month. As you can guess, he's pretty sensitive to teasing. But do let him know, you appreciate him. It's drivers like Gaylen that make Arrowhead Transit such a good transportation system. my grandson. It's not like he needs the work. Gaylen turned 70 in January. Before he started working for Transit he had both his knees replaced. He was retired from working for the City of Minneapolis where he repaired water mains. "But I was going crazy at the house. ridden his motorcycles over three quarters of a Gaylen Yates million miles. Since his grandson turmed 6 years AowEAD 133 AEOA facebook.com/arrowheadtransit 800-862-0175 Option 6 www.ArrowheadTransit.com Keoheal Ecoec Oppotunicy Acy

Date: November 8, 2019

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ARROWHEAD TRANSIT DRIVER of the MONTH At Arrowhead Transit we fel it' important to honor our drivers who provide good service to our riders It's the norm among our drivers to go above and beyond. Each are given dlear instructions as to what is expected of them as a bus driver, but nearly all of our drivers do more. Gaylen Yates of Rush City was chosen as our Driver of the Month for November by Transit Manager Julia Dupla. "I didn't choose Gaylen because he outshines all the other drivers in Pine County,"said Julia. "I chose him because he has such a good time with each of his riders. He loves to joke; and he knows just where the line is between making someone laugh and feel good about themselves; and hurting their felings "Ihave a good time with them, said Gaylen. "Sol don't just like this job, I love it. I love the people. treat everybody like l'd like to be treated myself Gaylen has a grandson with autism. Gaylen bought his first new motorcydle in 1995 and has old, Gaylen takes him everywhere with him. (His grandson is now 19.) He tells me l'm not funny. Tm not trying to be funny,Itl him. Tm just telling it like it is. Gaylen drives all the bus routes, including the contract routes where he takes people to a work learning facility.It's on the contract routes where "Tve been working here for four years and nine months. When I think it's time to quit, I can't do it. Because it's not just the riders. We have a good crew working here. We're like family. We give each other a lot of guf, but we look out for each other. We talk a lot- about everything. "I have three gals in their 90's who ride the Dial-A-Ride. When l open the bus door and they see me, one of them calls out, There's the troublemaker "Shh,Isay, "You're going to give me a bad name. They laugh, You already have a the riders say to him when he brings them back to their homes, "Gaylen, when are you going to be our bus driver again? When asked why he thought he was chosen as Driver of the Month, Gaylen said, "It's probably because of the contract routes. Julia gets notes from the staff telling her how much their clients like having me as a bus driver.-Itreat them like bad name. If you see Gaylen, please don't give him a hard time about being named Driver of the Month. As you can guess, he's pretty sensitive to teasing. But do let him know, you appreciate him. It's drivers like Gaylen that make Arrowhead Transit such a good transportation system. my grandson. It's not like he needs the work. Gaylen turned 70 in January. Before he started working for Transit he had both his knees replaced. He was retired from working for the City of Minneapolis where he repaired water mains. "But I was going crazy at the house. ridden his motorcycles over three quarters of a Gaylen Yates million miles. Since his grandson turmed 6 years AowEAD 133 AEOA facebook.com/arrowheadtransit 800-862-0175 Option 6 www.ArrowheadTransit.com Keoheal Ecoec Oppotunicy Acy ARROWHEAD TRANSIT DRIVER of the MONTH At Arrowhead Transit we fel it' important to honor our drivers who provide good service to our riders It's the norm among our drivers to go above and beyond. Each are given dlear instructions as to what is expected of them as a bus driver, but nearly all of our drivers do more. Gaylen Yates of Rush City was chosen as our Driver of the Month for November by Transit Manager Julia Dupla. "I didn't choose Gaylen because he outshines all the other drivers in Pine County,"said Julia. "I chose him because he has such a good time with each of his riders. He loves to joke; and he knows just where the line is between making someone laugh and feel good about themselves; and hurting their felings "Ihave a good time with them, said Gaylen. "Sol don't just like this job, I love it. I love the people. treat everybody like l'd like to be treated myself Gaylen has a grandson with autism. Gaylen bought his first new motorcydle in 1995 and has old, Gaylen takes him everywhere with him. (His grandson is now 19.) He tells me l'm not funny. Tm not trying to be funny,Itl him. Tm just telling it like it is. Gaylen drives all the bus routes, including the contract routes where he takes people to a work learning facility.It's on the contract routes where "Tve been working here for four years and nine months. When I think it's time to quit, I can't do it. Because it's not just the riders. We have a good crew working here. We're like family. We give each other a lot of guf, but we look out for each other. We talk a lot- about everything. "I have three gals in their 90's who ride the Dial-A-Ride. When l open the bus door and they see me, one of them calls out, There's the troublemaker "Shh,Isay, "You're going to give me a bad name. They laugh, You already have a the riders say to him when he brings them back to their homes, "Gaylen, when are you going to be our bus driver again? When asked why he thought he was chosen as Driver of the Month, Gaylen said, "It's probably because of the contract routes. Julia gets notes from the staff telling her how much their clients like having me as a bus driver.-Itreat them like bad name. If you see Gaylen, please don't give him a hard time about being named Driver of the Month. As you can guess, he's pretty sensitive to teasing. But do let him know, you appreciate him. It's drivers like Gaylen that make Arrowhead Transit such a good transportation system. my grandson. It's not like he needs the work. Gaylen turned 70 in January. Before he started working for Transit he had both his knees replaced. He was retired from working for the City of Minneapolis where he repaired water mains. "But I was going crazy at the house. ridden his motorcycles over three quarters of a Gaylen Yates million miles. Since his grandson turmed 6 years AowEAD 133 AEOA facebook.com/arrowheadtransit 800-862-0175 Option 6 www.ArrowheadTransit.com Keoheal Ecoec Oppotunicy Acy

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